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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tara Shaffer

July 1, 2024

5  out of  5 rating by Tara Shaffer
"Great customer service!"
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Chase Priest

June 19, 2024

5  out of  5 rating by Chase Priest
"A simple error could have been detrimental to my policy, but State Farm got it corrected ASAP and were very cordial to work with."
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Evelyn Griffin

May 17, 2024

5  out of  5 rating by Evelyn Griffin
"I just had a question to ask regarding my policy and Shannon looked it up and gave me an answer promptly"
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Greg Anders

May 16, 2024

5  out of  5 rating by Greg Anders
"The service has been great! Customer service friendly and very prompt with responding to service requests!"
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lisa fresina

May 16, 2024

5  out of  5 rating by lisa fresina
"Very nice and prompt"
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spencer smith

May 16, 2024

5  out of  5 rating by spencer smith
"Excellent team, Excellent service. From personalized products to making a claim Drew Dileo’s office has you covered. Shannon did a great job. Thank you for your on going partnership and assistance."
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Melissa Keown

May 15, 2024

5  out of  5 rating by Melissa Keown
"Samantha Leonard was amazing through this whole process. Insurance is not something I choose to spend a lot of time understanding or learning. Samantha was so patient with me and explained everything in ways that I could understand. She helped me compare quotes and pointed out the differences in coverage, cost, and value. She was even able to save us money!! :) We switched to state farm several months ago and I still message Samantha with questions and concerns. She is always quick to respond and happy to help! Highly recommend Samantha Leonard with Drew Dileo State Farm."
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Kay Wood

May 14, 2024

5  out of  5 rating by Kay Wood
"Today I needed to update auto policy with new vehicle. Shannon was very efficient, knowledgeable and helpful while being kind and friendly. Drew and his staff have always been easy to work with."
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Philinda Lorio

May 13, 2024

5  out of  5 rating by Philinda Lorio
"Shannon Hanna at Drew Dileo State Farm office in Baton Rouge, LA helped me with a recent home insurance problem. Shannon was professional but friendly, maintained excellent communication and provided good follow-up information. Marie L."
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Karl Will

May 13, 2024

5  out of  5 rating by Karl Will
"It was very nice that Tailor remembered me from a conversation that we had last week. Very helpful, friendly and knowledgeable. The reason why I have stayed with State Farm for 40 + years."
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Chase Byrd

May 10, 2024

5  out of  5 rating by Chase Byrd
"Shannon has been very helpful and fast to respond! Excellent working with them."
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Jessica Pique

May 9, 2024

5  out of  5 rating by Jessica Pique
"Shannon was very nice and professional when I called and spoke with her!"
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Ace Roy

May 8, 2024

5  out of  5 rating by Ace Roy
"I received excellent customer service!"
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Chase Castello

May 7, 2024

5  out of  5 rating by Chase Castello
"Super helpful. Highly recommend."
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Alicia Aldy

May 6, 2024

5  out of  5 rating by Alicia Aldy
"Shannon at Drew Dileo State Farm has gone above & beyond to help us out. She was very attentive, kind and knowledgeable! Thank You"
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Colbie Foltz

May 1, 2024

5  out of  5 rating by Colbie Foltz
"I recently had the pleasure of speaking with Tyler at Drew Dileo’s Office and I couldn't be more pleased with the experience. His professionalism and knowledge were truly impressive, and I appreciated their willingness to take the time to assist me. It's rare to find such exceptional service over the phone, but Tyler exceeded my expectations."
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Tristan Buell

May 1, 2024

5  out of  5 rating by Tristan Buell
"I recently had the pleasure of speaking with Tyler at Drew Dileo’s Office and I couldn't be more pleased with the experience. From the start of the call, he were polite, patient, and attentive to my needs. He answered all my questions thoroughly and offered clear, concise information I was inquiring about. Tyler went above and beyond to ensure I had everything I needed and even offered helpful tips and suggestions."
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Tanga James

May 1, 2024

5  out of  5 rating by Tanga James
"My representative, Shannon with Drew Dileo State Farm, BR, LA, was awesome! She explained everything to me thoroughly, and was very warm and friendly! She discussed all options with me! She was easy to speak with and answered all of my questions and concerns! Shannon is always helpful, friendly and professional!"
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Whoa Nah

April 25, 2024

5  out of  5 rating by Whoa Nah
"Thanks Shannon for going through the motions and breaking everything down for me and making it easier to understand and make my decision .... 😎👍"
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Lou Harris

April 24, 2024

5  out of  5 rating by Lou Harris
"Professional kindness patience and understanding of problem to helping for the correction. Thank you"
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James Kirschling

April 24, 2024

5  out of  5 rating by James Kirschling
"Tailor really helped out in getting me to understand what was going on with my insurance rates and figuring out the best way to solve the problems that I was having"
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Mark Bond

April 22, 2024

5  out of  5 rating by Mark Bond
"Rachael with Drew Dileo State Farm did an amazing job getting me set up with the policy that was right for me. I will be recommending them to all my friends and family."
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Walter Craig

April 17, 2024

5  out of  5 rating by Walter Craig
"Taylor answered the questions I had about my premium increase to my satisfaction. She suggested a way my wife and I could get a discount by taking the defensive driving test on line and sent us the link to participate. I give her 5 stars for helping Me. Walter Craig"
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Mary Gray

April 17, 2024

5  out of  5 rating by Mary Gray
"Very helpful and understanding with the huge insurance, homeowners and car, increases."
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Tywana Brackens

April 16, 2024

5  out of  5 rating by Tywana Brackens
"Taylor is such a pleasure to work wit, she always makes my experience with State Farm a great one."