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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Misty

November 6, 2024

5  out of  5
rating by Misty
"Krystal is AMAZING!! She goes above and beyond for me!"
We responded:
"Hi, Misty, we’ll be sure to share your kind words with Krystal! I’m so glad to hear she was able to provide a positive experience assisting with your insurance needs. Thanks for your support and let us know if there’s anything else we can do for you! – Drew "
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Danielle Cazalot

November 6, 2024

5  out of  5
rating by Danielle Cazalot
"Krystal was very knowledgeable about the new offers state farm has right now. She carefully looked over my policy to ensure I was getting the maximum discount possible. She was able to help me add life insurance on my son and lower my monthly rate at the same time! Her kindred spirit and personality made the insurance update process a joy rather than a chore. Call Krystal for all your insurance needs!"
We responded:
"Thanks for the awesome review, Danielle! I’m glad to hear Krystal was able to make updating your life insurance seamless. We’re always happy to help at the Drew Dileo State Farm Agent office. Please let us know if there’s anything else we can do for you! – Drew "
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Heather Milton

November 6, 2024

5  out of  5
rating by Heather Milton
"I had the pleasure of working with Krystal, and I was thoroughly impressed with the level of professionalism and care she provided. From the moment I called, Krystal was courteous, organized, and attentive. She made sure all my questions were answered clearly and that I fully understood the information."
We responded:
"Thanks for the kind feedback, Heather! We’re glad to hear Krystal was able to provide a professional and friendly experience while assisting with your insurance needs. Please reach out if there’s anything else we can do for you! We appreciate your support. - Drew "
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David Simoneaux, Jr.

November 6, 2024

5  out of  5
rating by David Simoneaux, Jr.
"Madison was a pleasure to work with! She answered all my questions and does a great job. Highly recommend Drew Dileo State Farm! Ask for Madison."
We responded:
"Hi David, thanks for the review! We’re thrilled to know Madison provided excellent customer service. We’ll be sure to share your kind words with her! Don’t hesitate to reach out if you need further assistance. The Drew Dileo State Farm Agent team is happy to help! -Drew "
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Jackie Norris

November 6, 2024

5  out of  5
rating by Jackie Norris
"Krystal is a delight to work with! Can not recommend her enough!!"
We responded:
"Hi Jackie, thanks for the kind words! We’ll be sure to share them with Krystal. We’re so glad she was able to provide excellent customer service. We truly appreciate your support here at the Drew Dileo State Farm Agent office! "
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Lori Devall

November 6, 2024

5  out of  5
rating by Lori Devall
"Rachel has been my agent and she has been wonderful. I am a divorced woman and she has been so upfront, honest and helpful with me getting my auto insurance and homeowners insurance taken care of. She is great‼️"
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Michael Adams

November 4, 2024

5  out of  5
rating by Michael Adams
"Very professional,curtious,a great understanding of the situation."
We responded:
"Thank you for taking the time to share your thoughts, Michael! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jon Bolton

October 24, 2024

5  out of  5
rating by Jon Bolton
"Rachael was great to deal with. They were able to save me money with great coverage."
We responded:
"Thanks Jon! It was great meeting you. We’re glad to earn your business!"
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chris crochet

October 10, 2024

5  out of  5
rating by chris crochet
"Very informative and super friendly!"
We responded:
"Thank you so much, Chris! We’re thrilled you had a positive experience and found our team informative and friendly. If you have any more questions or need assistance, feel free to reach out—we’re happy to help! "
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Tara Shaffer

July 1, 2024

5  out of  5
rating by Tara Shaffer
"Great customer service!"
We responded:
"Thank you Tara! We are glad to be able to help and assist you with your insurance needs. "
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Chase Priest

June 19, 2024

5  out of  5
rating by Chase Priest
"A simple error could have been detrimental to my policy, but State Farm got it corrected ASAP and were very cordial to work with."
We responded:
"Chase, thank you for the review. Glad we could help you out with your homeowner's insurance. "
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Evelyn Griffin

May 17, 2024

5  out of  5
rating by Evelyn Griffin
"I just had a question to ask regarding my policy and Shannon looked it up and gave me an answer promptly"
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Greg Anders

May 16, 2024

5  out of  5
rating by Greg Anders
"The service has been great! Customer service friendly and very prompt with responding to service requests!"
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lisa fresina

May 16, 2024

5  out of  5
rating by lisa fresina
"Very nice and prompt"
We responded:
"It is a pleasure working with you Mrs. Lisa."
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spencer smith

May 16, 2024

5  out of  5
rating by spencer smith
"Excellent team, Excellent service. From personalized products to making a claim Drew Dileo’s office has you covered. Shannon did a great job. Thank you for your on going partnership and assistance."
We responded:
"Thank you Spencer! We love having you as a customer! "
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Melissa Keown

May 15, 2024

5  out of  5
rating by Melissa Keown
"Samantha Leonard was amazing through this whole process. Insurance is not something I choose to spend a lot of time understanding or learning. Samantha was so patient with me and explained everything in ways that I could understand. She helped me compare quotes and pointed out the differences in coverage, cost, and value. She was even able to save us money!! :) We switched to state farm several months ago and I still message Samantha with questions and concerns. She is always quick to respond and happy to help! Highly recommend Samantha Leonard with Drew Dileo State Farm."
We responded:
"Melissa, thank you for the great review!"
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Kay Wood

May 14, 2024

5  out of  5
rating by Kay Wood
"Today I needed to update auto policy with new vehicle. Shannon was very efficient, knowledgeable and helpful while being kind and friendly. Drew and his staff have always been easy to work with."
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Philinda Lorio

May 13, 2024

5  out of  5
rating by Philinda Lorio
"Shannon Hanna at Drew Dileo State Farm office in Baton Rouge, LA helped me with a recent home insurance problem. Shannon was professional but friendly, maintained excellent communication and provided good follow-up information. Marie L."
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Karl Will

May 13, 2024

5  out of  5
rating by Karl Will
"It was very nice that Tailor remembered me from a conversation that we had last week. Very helpful, friendly and knowledgeable. The reason why I have stayed with State Farm for 40 + years."
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Chase Byrd

May 10, 2024

5  out of  5
rating by Chase Byrd
"Shannon has been very helpful and fast to respond! Excellent working with them."
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Jessica Pique

May 9, 2024

5  out of  5
rating by Jessica Pique
"Shannon was very nice and professional when I called and spoke with her!"
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Ace Roy

May 8, 2024

5  out of  5
rating by Ace Roy
"I received excellent customer service!"
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Chase Castello

May 7, 2024

5  out of  5
rating by Chase Castello
"Super helpful. Highly recommend."
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Alicia Aldy

May 6, 2024

5  out of  5
rating by Alicia Aldy
"Shannon at Drew Dileo State Farm has gone above & beyond to help us out. She was very attentive, kind and knowledgeable! Thank You"
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Colbie Foltz

May 1, 2024

5  out of  5
rating by Colbie Foltz
"I recently had the pleasure of speaking with Tyler at Drew Dileo’s Office and I couldn't be more pleased with the experience. His professionalism and knowledge were truly impressive, and I appreciated their willingness to take the time to assist me. It's rare to find such exceptional service over the phone, but Tyler exceeded my expectations."